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Get in Touch with Us

Whether you have questions about a program, need help getting started, or want to talk through your options, we’re here for you. Reach out in whatever way works best.

A/V Tech in Learning Spaces

Contact us when your presentation won’t present, your audio won’t sound, or your space needs an upgrade. We’ll come to you.

Audio-Visual (AV) Integration Services

Audiovisual Integration Team

Scott Strilka
A/V Integration Manager

Classroom Support (AV/IT Tech assistance)

Classroom Technology and Support Services Team

Office: Cameron 148C
Email: classhelp@charlotte.edu
Phone: 704‑687‑5500 option 3

From the classroom podium:
Press the ‘help’ button on the intercom or the ‘red button’ on the touch panel. Once you’re connected, you can explain the issue to the technician on the other end, hands-free.

Courses

Courses are the building blocks of education, and we know how to make them better. Just ask.

Building/Editing Online Courses in Banner

Student Services Team

Canvas Support

Contact the OneIT Service Desk for assistance with any of the following:

  • Logging into Canvas
  • Adding users to Canvas courses
  • Verifying Banner enrollment
  • Using Respondus LockDown Browser
  • Using SimCheck

For all other issues, contact Canvas 24/7 Support at 877-257-9780.

Course Analytics in Canvas

Digital Learning Production Team

Lynn Wahl, Director

Course Dashboards with Canvas

Digital Learning Production Team

Lynn Wahl, Director

Course Redesign for In-Person, Blended, Hybrid, AI-Supported Courses

Digital Learning Production Team

Lynn Wahl, Director

Developing Hyflex/Blended, Technology-Enhanced, or AI-Assisted Courses

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Instructional Media Development

Digital Learning Production Team

Lynn Wahl, Director

Online Course Development/Enhancement

Digital Learning Production Team

Lynn Wahl, Director

Professional Development Course Creation/Enhancement

Program Management Team

Samantha Abt-Bumgarner, Director

Data & Processes

If you want information or need to get something done, talk to us.

Alumni Data

Workforce Intelligence Team

Jeff Jones

Business/Financial Issues (Purchasing, Budget, Contracts, Travel)

Business Services Team

SPS Data Community of Practice

Jordan Register jtrombly@charlotte.edu

Blair Stamper bstampe1@charlotte.edu

Summer Term Payroll

Business Services Team

Workforce Data

Workforce Intelligence Team

Jeff Jones

Professional & Workforce Development

We know industries and markets and help organizations move forward.

Corporate Training and Executive Education

Amy Wartham, Director

Register for a Professional Development Workshop

Enrollment Team

Talent Pathway Partnerships

Workforce Intelligence Team

Jeff Jones

Workforce Data

Workforce Intelligence Team

Jeff Jones

Programs

We’re deeply involved in program planning and growth, and we’d be happy to talk with you about it.

Accreditation and Compliance Issues for Online Programs

Strategy Development Team

Steve Carter

Approvals Required for Program Changes and New Programs

Strategy Development Team

Shanna Coles

Professional Licensure Programs

Out-of-State Academic Activity Coordinating Council

Steve Carter

Program Growth/Improvement

Each UNC Charlotte Online program is matched with a dedicated contact from our Program Management team.

SARA

Out-of-State Academic Activity Coordinating Council

Steve Carter

Starting a New Online Program

Shanna Coles

State Authorization

Out-of-State Academic Activity Coordinating Council

Steve Carter

US News’ Best Online Programs Rankings

Program Management Team

Samantha Abt-Bumgarner, Director

Students

If it confounds learners, we can probably fix it. If it helps them, we probably had a hand in it. If it involves them, we probably know about it. We are either the right people to talk to or can put you in touch with the people who are.

Mentor Collective

Student Services Team

New Student Orientation for Charlotte Online Programs

Student Services Team

O.N.E Virtual Community

Student Services Team

Registration Issues (Permits, Holds, etc.)

Student Services Team

Teaching Support

We deal with all things instruction-related. If you want to improve what you do or learn something new, contact us.

AI for Education

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Center for Teaching and Learning Faculty Professional Development Transcripts

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Classroom Pedagogy or Teaching Strategies

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Faculty Development and Training

Teaching & Learning Innovation Team

Kiran Budhrani, Director

New Faculty Onboarding on Teaching and Learning

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Scholarship of Teaching and Learning Grants for Faculty

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Student Success Initiatives for Programs and Courses

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Teaching Assistant Training and Resources

Teaching & Learning Innovation Team

Kiran Budhrani, Director

Teaching Certificates

Teaching & Learning Innovation Team

Kiran Budhrani, Director